Customer Service
Shipping
Free standard shipping on orders over $250. Standard shipping takes 5-7 days.
$249 and less is $12
Overnight is $30
Orders are processed Monday-Friday 10 AM -3 PM CST ( excluding holidays ). Orders processed after 3 PM CST will be processed the next business day.
Once your order has been placed, you will get an email confirmation along with the tracking information.
Return & Exchange Policy
Jo.Yon wants you to be satisfied with all purchases. However we understand that things come up. You can return the non-clearance items within 14 days of receipt. You will be charge $5 for return shipping. You will not be charged for shipping if we're shipping an item back to you. To get credit for returned items, items must be in original form, clean, unworn, unwashed, and original tags /labels affixed. Tags and labels cannot be bent, torn, cut off, or anything there of.
Clearance items are non-refundable.
Send Returns/Exchanges to:
Jo.Yon, LLC
Attn: Return/Exchanges Dept
3824 Cedar Springs, #642
Dallas, Texas 75219
Attn: Return/Exchanges Dept
3824 Cedar Springs, #642
Dallas, Texas 75219
Sales Tax:
Sales tax of 8.25 % will be applied.
Contact Us
Monday-Friday
10 AM-5 PM CST
PH: 773-245-6966
10 AM-5 PM CST
PH: 773-245-6966
Customer Service
Marketing/Public Relations
Corporate Office
Jo.Yon, LLC
3824 Cedar Springs, #642
Dallas, TX 75219
